Cisco Bug: CSCvs30706 - Webex Teams (UCM Calling) - When calling mobile number from directory it is tagged as Work
Sep 02, 2020
- Cisco Webex Teams
Known Affected Releases
Symptom: Whem Teams is in UCM Calling mode and work/mobile numbers are being populated in directory. Those numbers are being synced to control hub and contact list of Teams is correctly populated as well. When customer dial a number tagged as mobile in contact list the call is reaching proper number but is being presented as a work. The same can be observed in call history. Issue was confirmed in all types of clients: Windows: 3.0.14154.0 MAC: 3.0.14154.0 Iphone, Ipad: 4.8 Android: 4.5.224 Conditions: It happens on all types of clients. Issue is observed when 4 last digits from mobile number are the same as 4 last digits from work number. When calling that number the number is tagged as Work. The same can be verified in call history.
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