Guest

Preview Tool

Cisco Bug: CSCvs27610 - Reference Design figure missing on HCS Solution design guide 12.0

Last Modified

Dec 15, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.0(1)

Description (partial)

Symptom:
Reference Design figure missing on HCS Solution design guide 12.0

Conditions:
Reference Design figure missing on HCS Solution design guide 12.0 (refer screenshot)

HX topic has figure's but M5 topic missing this but text says "below figure shows base layout"

This is the case with 2000,4000 , 12000 and 24000 agents model .

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/hcs-cc/12_0_1/Solution_Design_Guide/hcscc_b_soldg-for-hcs-cc-120/hcscc_b_soldg-for-hcs-cc-120_chapter_010.html#topic_0A15837045E63B650931A7DEEF6FB05D
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.