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Cisco Bug: CSCvs27440 - Unable to re-register when device in unregistered status

Last Modified

Mar 02, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases


Description (partial)

In DNA Center, it may not be possible to Register a device which is showing as Unregistered.

The following error is seen:

"Please select appropriate device(s), either device(s) already registered with a Virtual Account or in RTU mode or license reservation is initiated."

Issue may be seen after replacing a device in the network
In CSSM, there is a Product Instance for the replaced device hostname
In DNA Center, the device is showing with a Virtual Account
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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