Guest

Preview Tool

Cisco Bug: CSCvs27217 - VVB is pausing then resuming or chopping off audio intermittently

Last Modified

Jun 22, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
When the IVR prompt is being played, intermittently the audio plays and then there is a dead air and then it starts playing again.

Conditions:
VVB  - 11.6(1) With ES01.84.cop
UCCE - 10.5(3) ES_24
CVP  - 10.5(1) ES_12,15,17,20,23,28, 32
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.