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Cisco Bug: CSCvs27217 - VVB is pausing then resuming or chopping off audio intermittently

Last Modified

Jun 22, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

When the IVR prompt is being played, intermittently the audio plays and then there is a dead air and then it starts playing again.

VVB  - 11.6(1) With ES01.84.cop
UCCE - 10.5(3) ES_24
CVP  - 10.5(1) ES_12,15,17,20,23,28, 32
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