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Cisco Bug: CSCvs25673 - 'CACHE_SIZE_EXCEEDED' error logs and 'nfsvr' process crash seen simultaneously in CRS

Last Modified

Jan 24, 2020

Products (1)

  • Cisco Carrier Routing System

Known Affected Releases

5.2.2.ROUT

Description (partial)

Symptom:
Seeing nfsvr process crashes on CRS. Based on the decodes, the box is crashing when we add/flow records.

Crashed pid:9183394 (pkg/bin/nfsvr) Time:Mon Sep 30 01:09:18 2019

Thread:5 received signal:11 - SIGSEGV. Segmentation fault. Sender:kernel pid:1
Signal specific information: Signal code 1 - SEGV_MAPERR. Address not mapped. Accessed BadAddr 0xef4321e1 at PC 0x4c5819f4.
Core dump file name:harddisk:/coredump/nfsvr_270.20190930-010918.node1_1_CPU0.ppc.Z

    Stack Trace
#0 0x4c5819f4
#1 0x4001c6b4
#2 0x4001c6b4
#3 0x4c5907a4
#4 0x4c58e4b0
#5 0x4001943c

    Registers info
            r0       r1       r2       r3
  R0   4001c6b4  9bf1bcd0  50014fd0  ef4321cd  
            r4       r5       r6       r7
  R4   55e4a40c  75ba3804  0000000e  75ba379a  
            r8       r9      r10      r11
  R8   00000006  00000006  116ade7e  4c5819b0  
           r12      r13      r14      r15
  R12  522a1b08  50014fd0  00000000  00000000  
           r16      r17      r18      r19
  R16  00000000  00000000  500024ac  50009518  
           r20      r21      r22      r23
  R20  9bf1bd14  5000f840  9bf1bd08  5000f78c  
           r24      r25      r26      r27
  R24  9bf1bd10  9bf1bd0c  9bf1bd18  529a79e0  
           r28      r29      r30      r31
  R28  ef4321cd  55e4a40c  00000000  9bf1bcd0  
           cnt       lr      msr       pc
  R32  4c5819b0  4001c6b4  0000d932  4c5819f4  
           cnd      xer
  R36  82000024  00000000

Conditions:
CRS has crashed when we add/flow records.
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