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Cisco Bug: CSCvs24514 - Character error in email address causing users unable to join Cisco Webex Meeting

Last Modified

Jan 01, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

WBS39.5.13

Description (partial)

Symptom:
There is a messy code in email address "First.Last@domain?.de".

It caused the crash.
For windows client, the crash is fixed in T39.8.
For the messy code, please have iphone team check it

1 00:49:45.559 11/21/19 crashdle ===================================Crash Log Begin
2 00:49:45.559 11/21/19 crashdle Exception Time: 11/20/2019 16:49:45 UTC
3 00:49:45.559 11/21/19 crashdle Exception Client: MeetingID = XXXXXXXXX, SessionID = 98540097, LangID = 1033, PID = 7720, BuildNum = 39.5.13.27
4 00:49:45.559 11/21/19 crashdle Exception Code: E06D7363 [NA]
5 00:49:45.560 11/21/19 crashdle Exception Address: 751A35D2 [0001:001125D2]
6 00:49:45.563 11/21/19 crashdle Exception Module: C:WINDOWSSystem32KERNELBASE.dll [version: 6.2.18362.476]
7 00:49:45.563 11/21/19 crashdle Image Base: 75090000 Image Size: 001FC000 Checksum: 001FFEFD
8 00:49:45.563 11/21/19 crashdle Time Stamp: 540698CD [09/03/2014 04:27:57 UTC]

Conditions:
Utilizing a Cisco Webex Meetings 39.5
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