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Cisco Bug: CSCvs24358 - Add debug traces when LC is stuck with Stale entries

Last Modified

Nov 29, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Call is not answered by the called party even though line is free

Due to some type of erroneous internal or external call behaviors, line gets stuck with stale call entries i.e. it could not release/disconnect the call. As a result line hits its configured MaxCall value or BusyTrigger value. Once, line reaches its BusyTrigger or MaxCall limit, it could not handle subsequent calls even though line is free.
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