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Cisco Bug: CSCvs23873 - Internet connection is not required between the Exp-E and the Cisco Webex cloud for APNS.

Last Modified

Nov 29, 2019

Products (1)

  • Cisco TelePresence Video Communication Server (VCS)

Known Affected Releases

X12.5 X12.6 X8.10 X8.11 X8.12 X8.9.1

Description (partial)

Symptom:
MRA deployment guide incorrectly states that an internet connection is required between the Exp-E and the Cisco Webex cloud for APNS.  Push notifications do not traverse the Expressways so there should be no requirement for the Exp-E to talk to the Cisco Webex cloud.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expressway/config_guide/X12-5/exwy_b_mra-expressway-deployment-guide.pdf

page 84 states the following:

"No specific configuration is needed on the Expressway for Push Notifications, assuming Expressway-E is already providing Mobile and Remote Access (MRA) for Jabber iOS devices. However, these prerequisites and recommendations apply:

    Push Notifications in the Expressway require a network connection between Expressway and the Cisco Webex cloud, and between Cisco Jabber and the Push Notification servers in the Apple cloud."

Conditions:
Basic deployment.
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