Preview Tool

Cisco Bug: CSCvs23873 - Internet connection is not required between the Exp-E and the Cisco Webex cloud for APNS.

Last Modified

Nov 29, 2019

Products (1)

  • Cisco TelePresence Video Communication Server (VCS)

Known Affected Releases

X12.5 X12.6 X8.10 X8.11 X8.12 X8.9.1

Description (partial)

MRA deployment guide incorrectly states that an internet connection is required between the Exp-E and the Cisco Webex cloud for APNS.  Push notifications do not traverse the Expressways so there should be no requirement for the Exp-E to talk to the Cisco Webex cloud.

page 84 states the following:

"No specific configuration is needed on the Expressway for Push Notifications, assuming Expressway-E is already providing Mobile and Remote Access (MRA) for Jabber iOS devices. However, these prerequisites and recommendations apply:

    Push Notifications in the Expressway require a network connection between Expressway and the Cisco Webex cloud, and between Cisco Jabber and the Push Notification servers in the Apple cloud."

Basic deployment.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.