Cisco Bug: CSCvs23775 - Add instructions for fixing 'Incorrect Authentication Information' to error message
Jan 03, 2020
- Cisco TelePresence Management Server
Known Affected Releases
Symptom: Customer sees an error for 'Incorrect Authentication Information' in TMS > Systems > Navigator for endpoints added from CUCM. TMS cannot access the endpoint Conditions: TMS 15.10 is installed and the endpoint is added from CUCM. Then the password is changed on the endpoint.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases