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Cisco Bug: CSCvs22428 - L2 Upgrade, NTP out of sync,Secondary node upgrade stuck at "Execute...cm-dbl-ontape_backup-install"

Last Modified

Jun 17, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(1.12900.35)

Description (partial)

Symptom:
Secondary node upgrade stuck at "Execute ... cm-dbl-ontape_backup-install when NTP is not in sync

Conditions:
Upgrading from Version 12.5.1.12900-16
To version 12.5.1.12900-35

2 Nodes UnityConnection cluster over the WAN Setup.

During L2 upgrade, the primary Node installation was successful, but Secondary nodes installation stuck indefinitely on following line:

11/22/2019 23:45:35 component_install|Checking command /usr/local/cm/script/cm-dbl-ontape_backup-install|<LVL::Debug>
11/22/2019 23:45:35 component_install|Execute "/usr/local/cm/script/cm-dbl-ontape_backup-install L2 PostInstall 12.5.1.12900-35 12.5.1.12900-16
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