Guest

Preview Tool

Cisco Bug: CSCvs21142 - PCCE 12K bulk job showed as processing for few days though the actual job failed

Last Modified

Dec 15, 2019

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

12.0(1)

Description (partial)

Symptom:
A partially completed job(as shown in log file) shows as in processing state in cceadmin UI

Conditions:
Central controllers were not reachable during job execution in PCCE 12K system
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.