Cisco Bug: CSCvs20976 - R10 -- ADX is printing errors related to Wrapup Code intermittently
Aug 08, 2020
- Cisco Webex Contact Center
Known Affected Releases
Symptom: Agent session stuck in real time report after logout from Agent Desktop Conditions: Agent session is stuck under Real time report due to issue with wrapping-up of omni-channel (chat or email) session. Processing of wrap-ups causes the stuck agent condition.
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