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Cisco Bug: CSCvs20900 - EAGTPIM does not log any trace when a procmon command is executed

Last Modified

Mar 04, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(2)

Description (partial)

Symptom:
EAPIM was failed over from A to B then B to A. This was causing the Finesse disconnecting and all active agents were logged out.

Conditions:
run eapim procmon command during production hours
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