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Cisco Bug: CSCvs20462 - Smart License for ESA doesn't have the entitlements for D-mode (DPP, IPMM feature key)

Last Modified

Apr 16, 2020

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

12.0.0-419 12.1-089 12.5.0-066 12.5.1-031 13.0.0-314

Description (partial)

D-mode licenses (DPP, IPMM) cannot be requested from Smart License, as the entitlement tags for these features are not created.

However, if D-mode licenses are already enabled in a device with Classical License, we can successfully enable Smart Software Licensing on it and register the device with SL server.

D-mode will be automatically enabled on the device after enabling Smart license, and all the features of D-mode will work properly even with Smart License.

The request/release of license on other features will work. Previously unavailable features will be available and can be enabled after requesting the license. However, Anti-spam and Outbreak filters will not work even after requesting the license, as the D-Mode is enabled. And due to that the mail delivery will be delayed by around 12 minutes.

ESAs in D-mode licenses when moved to Smart License can cause problems to ESA for DPP, IPMM keys
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