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Cisco Bug: CSCvs20113 - Prime Infrastructure SWIM not updating device boot variable when upgrading Catalyst 9300 switch

Last Modified

Aug 31, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.8

Description (partial)

Symptom:
During the SWIM process, the image will be distributed to the device however activating/unpacking the image will fail. 
This occurs if "Insert Boot Command" is selected but Activate is "OFF"
Device running mode:Convert to install mode

Conditions:
Prime Infrastructure 3.5 Update 03 
Cisco Catalyst 9300-48P on version 16.6.3 
Upgrading from 16.6.3 to 16.9.4

Inventory/Device Management/Software Images/Distribute
Select image that we want to upgrade to
Select device
Activate Options: Insert Boot Command
Activate: OFF
Device Running Mode: Convert to INSTALL mode
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