Guest

Preview Tool

Cisco Bug: CSCvs19467 - Application Update failed with Exception in package: assurance, kind: Plugin

Last Modified

Jun 05, 2020

Products (1)

  • Cisco Network Integration Applications

Known Affected Releases

DNAC1.3

Description (partial)

Symptom:
After a successful system upgrade of Cisco DNA Center to version 1.3.x.x, the application update fails with the following error:
Exception in package: assurance, kind: Plugin, name: assurance-aggregations - 500 Server Error: Internal Server Error for url: //pipelineadmin.ndp.svc.cluster.local:8005/api/services/plugins/manage

The pipelineadmin service's logs contain "conflicting schema already defined " errors related to schema "snmp_trap_proto" and/or "WlcCpuPerEntityDescription", such as the ones below:

{"timeMillis":1580812183344,"thread":"qtp595663369-58","level":"ERROR","loggerName":"com.cisco.tesseract.collectors.schema.sdk.SchemaClientImpl","message":"restRegister: conflicting schema already defined NativeSchema [streamUrl=com.cisco.tesseract.snmp, name=snmp_trap_proto, version=4, id=-1, [Field [name=eventTime, type=long], Field [name=entityId, type=string], Field [name=eventType, type=string], Field [name=interfaceName, type=string], Field [name=interfaceIndex, type=long], Field [name=interfaceRole, type=string], Field [name=ifOperStatus, type=string], Field [name=sIfAdminStatus, type=string], Field [name=portMode, type=string], Field [name=deviceName, type=string], Field [name=isInfraLink, type=int], Field [name=isFabricLink, type=string], Field [name=needToTrigger, type=int], Field [name=scope, type=string], Field [name=siteHierarchy, type=string], Field [name=deviceRole, type=string], Field [name=floorName, type=string], Field [name=floorId, type=string], Field [name=buildingName, type=string], Field [name=buildingId, type=string], Field [name=areaName, type=string], Field [name=areaId, type=string], Field [name=deviceType, type=string], Field [name=deviceModel, type=string], Field [name=deviceOS, type=string], Field [name=deviceUuid, type=string], Field [name=nwDeviceName, type=string], Field [name=deviceFamily, type=string], Field [name=siteType, type=string]]]","endOfBatch":false,"loggerFqcn":"org.apache.logging.slf4j.Log4jLogger","threadId":58,"threadPriority":5}

and/or

{"timeMillis":1580812183337,"thread":"qtp595663369-58","level":"ERROR","loggerName":"com.cisco.tesseract.collectors.schema.sdk.SchemaClientImpl","message":"restRegister: conflicting schema already defined NativeSchema [streamUrl=com.cisco.tesseract, name=WlcCpuPerEntityDescription, version=0, id=-1, [Field [name=eventTime, type=long], Field [name=uuid, type=string], Field [name=owningEntityId, type=string], Field [name=o_globalCpuUsageNumber, type=long], Field [name=entity_information, type=string], Field [name=o_globalCpuUsage, type=double]]]","endOfBatch":false,"loggerFqcn":"org.apache.logging.slf4j.Log4jLogger","threadId":58,"threadPriority":5}

Conditions:
This may occur when upgrading Cisco DNA Center from version 1.2.x to version 1.3.x
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.