Guest

Preview Tool

Cisco Bug: CSCvs17736 - Unable to call existing session data older than 5 days via API

Last Modified

Jan 06, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

2.4(0.910)

Description (partial)

Symptom:
API response:
<internal-error-info>
Error in generating XML output. Error message = Session data is not available in the last 5 days for 10:62:E5:66:24:D6.
</internal-error-info>

For active sessions showing in live sessions older than 5 days

Conditions:
Account is 5+ days old
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.