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Cisco Bug: CSCvs16745 - Audio Option Grayed Out

Last Modified

Apr 28, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases


Description (partial)

The customer reported that whenever joins in a meeting , he connects his audio that it spins but never connects the audio. The audio option is then grayed out. The issue is intermittent.

-Webex Site is using TSP Audio and third party softphone to connect to audio(GlobalMeetSoftphoneForWebExInstaller)
-WebEx site is a TSP hybrid site
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Bug Details Include

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  • Status
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