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Cisco Bug: CSCvs16657 - Call is automatically muted when dock station power is disconnected

Last Modified

Nov 22, 2019

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

11.0(5)MN99 11.0(5)SR104

Description (partial)

Symptom:
Call is muted when dock station power is disconnected

Conditions:
1. Put phone on dock station.
2. Place a call to the phone.  Answer the call.
3. Disconnect power charger from the dock station.

If the call is muted when the power cable is connected, after disconnecting the power from dock station, the call will be unmuted.
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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