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Cisco Bug: CSCvs15539 - R10 - MM monitor issue with queuetime sorting

Last Modified

Oct 19, 2020

Products (1)

  • Cisco Webex Contact Center

Known Affected Releases

unspecified

Description (partial)

Symptom:
Version: 10

When viewing the emails or chats waiting in a queue through the Multimedia Monitor, sorting by the Queue Time or Arrival time will not sort the entries based off the timestamps correctly.

Conditions:
This will happen when attempting to click the Queue Time or Arrival Time sorting options while viewing an email or chat queue.
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