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Cisco Bug: CSCvs14923 - SIP Call Flow/Ladder diagram corresponding Message info in RTMT tab needs modification

Last Modified

Mar 03, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.17900.41)

Description (partial)

Symptom:
SIP Call Flow/Ladder diagram corresponding Message info in RTMT tab needs modification

Conditions:
1)Login to RTMT.
2)Access the path (Voice/Video > Session Trace Log View > Real Time Data).

 1. Call flow diagram and 2. Message details are available as tabs in RTMT.

    For a given SIP Call flow/diagram -data/transaction information is not showing up in message tab and hyperlinks are editable. Ideally hyperlinks must never be in editable state. Either the message tab must be in disabled state when entire call flow diagram is available. Only post selection of a particular message link in diagram, corresponding message information must be shown in message tab.

Current approach of allowing hyperlinks to be in editable state is not feasible and enhancement suggested above must be implemented. 
    In call flow diagram tab there are many links, if we click on any of the links message will be shown in Message details tab and all the hyperlinks in Message Details tab is working properly and editable is not possible.
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