Preview Tool

Cisco Bug: CSCvs14643 - Doc should show steps needed after install for successful HTTPS connecti

Last Modified

May 15, 2020

Products (1)

  • Cisco Smart Software Manager satellite

Known Affected Releases


Description (partial)

HTTPS connectivity may fail when registering devices to a new On-Prem installation due to a mismatch between the SSL certificate "issued to" hostname and the certificate details expected by the registering device.

A known solution exists for 6.x and higher.  This information should be included in the install and/or user guide documentation.

URL entered into registering device does not match the "issued to" hostname.  For example, URL entered into a router has an FQDN, but certificate is issued to IP address.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.