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Cisco Bug: CSCvs12048 - Offline messages appear as "pop-up" but doesn't appear in chat window

Last Modified

Aug 28, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.7(0) 12.7(1)

Description (partial)

Symptom:
when message is sent to an offline user, it appears only as pop-up as soon as he gets online, but the message is not populated in this user chat window

Conditions:
User A sends chat message to offline User B.
User B logins to Jabber.
User B checks offline chat message.
User B receives notification of offline chat
User B clicks on the message.
User B checks User A chat but there is NO offline chat messages.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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