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Cisco Bug: CSCvs11756 - IPVMS CFB or MTP may intermittently delay cutoff media RTP processing for time multiple of 3 seconds

Last Modified

Sep 18, 2020

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 11.x
  • Cisco Unified Communications Manager Version 12.5
  • Cisco Unified Communications Manager Version 11.5
  • Cisco Unified Communications Manager Version 11.0
  • Cisco Unified Communications Manager Session Management Edition
  • Cisco Paging Server

Known Affected Releases

10.5(2.10000.5) 11.5(1.10000.6) 12.0(1.10000.10) 12.5(1.10000.22)

Description (partial)

Symptom:
Calls which involve media resources - MTP (for direct phone calls or transit calls from trunk to trunk) and CFB (for Ad-Hoc conferences) may experience audio delays/cutoffs for 3, 6, 9 ,12 seconds.
Is caused by packets delays in IPVMS kernel driver and after that time IPVMS continues sending packets with next RTP sequence number.

Conditions:
- IPVMS based media resource is used for active call - MTP, TRP, CFB, ANN
- IPVMS is clearing stale RTP stream
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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