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Cisco Bug: CSCvs10464 - Telepresence endpoints with pre-9.8 CE firmware have configs overwritten if registered to CUCM 12.x+

Last Modified

Jan 20, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(0.99000.710)

Description (partial)

Symptom:
When re-pointing a telepresence endpoint running CE firmware prior to 9.8 to a 12.x CUCM, all tuning configuration parameters will be overwritten with default values. TC firmware is not affected.
Parameters will continue to be overwritten. There is no way to suppress the updates from Call Manager.

Conditions:
Endpoint running CE firmware prior to 9.8 registering to CUCM 12.x or higher.
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