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Cisco Bug: CSCvs10183 - 8845/8865 MRA phones do not failover to tertiary CUCM

Last Modified

Nov 20, 2019

Products (1)

  • Cisco IP Phone 7800 Series

Known Affected Releases

12.5(1)SR3

Description (partial)

Symptom:
After customer takes down the two out of three CUCM nodes, the IP phone logs show that the phone ever only attempts to register to two of three CUCM nodes. The configuration file clearly shows that the phone knows about all three CUCM nodes.

Conditions:
-MRA/Expressway clustering

-More than two CUCM nodes in a CUCM Group.
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  • Status
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