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Cisco Bug: CSCvs08507 - CM core due to race cond. between XMPP conn timeout and TCP conn gets closed because of CM restart

Last Modified

Jun 17, 2020

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 12.5

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
XCP Connection Manager core due to race condition between XMPP connection timeout and TCP connection gets closed because of XCP Connection Manager service restart

Conditions:
1) Login bulk number of test XMPP clients
2) At IMP PUB: controlcenter.sh "Cisco XCP Authentication Service" stop
3) At IMP PUB: controlcenter.sh "Cisco XCP Connection Manager" restart
4) At IMP PUB: controlcenter.sh "Cisco XCP Authentication Service" start
5) Repeat from 1)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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