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Cisco Bug: CSCvs06115 - Misinformation on VC devices: This video system is not registered

Last Modified

Apr 24, 2020

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

9.8.x 9.9.x

Description (partial)

Symptom:
On GUI of Video Conferencing device at Home TAB under SIP there is a message:
"This video system is not registered
In order to place calls with this video system, it needs to be registered to a call service"
Below the message there is a button with text "Register to Webex"

This is a cosmetic issue as the device is able to make calls via H323.

Conditions:
VC device running firmware CE9.8.x or CE9.9.x
Device Registered via H323
SIP Disabled
Device never provisioned to Cloud before
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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