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Cisco Bug: CSCvs05075 - Cisco IP Phone 8800 Series User Guide - Update Feature and Line Button States for Remote Held Call

Last Modified

Jan 24, 2020

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases


Description (partial)

Cisco IP Phone 8800 Series User Guide indicates the following expected functionality with regard to feature and line button illumination states:

Feature and line buttons illuminate to indicate status:

Line button Green, steady LED - Active call or two-way intercom call
Line button Green, flashing LED - Held call
Line button Amber, steady LED - Privacy in use, one-way intercom call, or logged into a Hunt Group
Line button Amber, flashing LED - Incoming call or reverting call
Line button Red, steady LED - Remote line in use (shared line or Line Status) or Do Not Disturb (DND) active
Line button Red, flashing LED - Remote line on hold

Testing with 8800 endpoints running SIP88XX.11-7-1-17 firmware version and later, the following state is not observed for remote lines that are placed on hold:

Line button Red, flashing LED - Remote line on hold

Remote in-use and on hold for 8800 endpoints remain in the following state:

Line button Red, steady LED

8800 series endpoints running firmware version SIP88XX.11-7-1-17 or later.
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