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Cisco Bug: CSCvs04926 - HX Connect showing error when upgrading UCS Server firmware via HX connect

Last Modified

Sep 29, 2020

Products (1)

  • Cisco HyperFlex HX-Series

Known Affected Releases

3.5(2g)

Description (partial)

Symptom:
On a 3.5(2g) cluster when upgrading UCS Server firmware via HX connect, it shows one of these errors: "getUcsAvailablePackagesLocalizableMessage(Operation did not complete in expected time and maybe executing in the background.,None,None,Operation did not complete in expected time and maybe executing in the background.,ArrayBuffer())" or "getUcsHfpVersionsLocalizableMessage(Operation did not complete in expected time and maybe executing in the background.,None,None,Operation did not complete in expected time and maybe executing in the background.,ArrayBuffer())". More probable for 4+ node clusters.

Conditions:
Customers who are attempting a UCS upgrade on a 3.5.2g cluster will be facing the symptoms mentioned. This issue might not occur always as it is dependent on number of nodes in the cluster and load on the FI.
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