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Cisco Bug: CSCvs04902 - Enhancement to allow users to get the option for DN along with SIP URI on the touch panel.

Last Modified

Mar 05, 2020

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

9.9.x

Description (partial)

Symptom:
-Not getting DN in directory search on the touch panel. Can see only URI when both are configured in the User contact. 
-Enhancement to allow users to get the option to choose the DN or SIP URI on the touch panel when the contacts are synched from the call manager. 
-Viewing and choosing contact details like Directory Number and URI for such contacts is only possible from Web GUI at the moment

Conditions:
-Unable to see contact details like DN for a user that we want to search on the touch panel when using contacts synching from the call manager. Only URI is showing.

ex : If a user names Bob with details URI: bob@example.com and DN : +61-223344

On touch panel when we search the user Bob in directory, it only shows URI and not DN. It works fine in Web GUI.
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