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Cisco Bug: CSCvs03849 - Signal 11: Segmentation - PC: sn_msg_xtcp_ccache_lookup()

Last Modified

Jan 10, 2020

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

21.5.16.70796

Description (partial)

Symptom:
********************* CRASH #18 ***********************
SW Version          : 21.5.16
Similar Crash Count : 3
Time of First Crash : 2019-Jun-04+13:43:26

Fatal Signal 11: Segmentation fault
  PC: [0c3e3c67/X] sn_msg_xtcp_ccache_lookup()
  Faulty address: 0xec
  Signal from: kernel
  Signal detail: address not mapped to object
  Process: card=8 cpu=0 arch=X pid=19351 cpu=~0% argv0=cli
  Crash time: 2019-Oct-24+12:55:46 UTC
  Recent errno: 115 Operation now in progress
  Build_number: 70796
  Stack (131071@0x0xbfca3000, probably truncated):
    [0c3e3c67/X] sn_msg_xtcp_ccache_lookup() sp=0xbfca3db8
    [0c3ae184/X] sn_msg_call_internal() sp=0xbfca4278
    [09fcd02c/X] sf_sct_api_getdata_op() sp=0xbfca49e8
    [0bd1afdd/X] sn_tacacs_read_session_data() sp=0xbfca5108
    [0bd1b45e/X] sn_tacacs_set_disconnect_cause.part.12() sp=0xbfca5498
    [00fe3e16/X] cli_idle_check_callback() sp=0xbfca5578
    [00fe3fc5/X] cli_timer_handler_signal() sp=0xbfca5598
    [ffffe400/X] __kernel_vsyscall() sp=0xbfca5fa8
    [0c3ea242/X] sn_procl_block_vector() sp=0xbfca63f8
    [0c3a6a2a/X] sn_msg_call_blocking_vector_internal() sp=0xbfca8528
    [0c3abac5/X] sn_msg_call_vector_internal() sp=0xbfcbac08
    [0bb3484b/X] ipsecmgr_api_show_ipsec_mgr() sp=0xbfcbac68
    [017bab0c/X] cli_exec_show_ipsec_mgrs() sp=0xbfcbc918
  Last Bounce:
    Src: cli (f=2000,i=8019351)
    Dst: ipsecmgr (f=90000,i=221,m=107)
    ID:  0x4b9708005db1a058
    Input:  ipsec_req_show_ipsec_mgrs
    Output: ipsec_mgrs_info
    Callback: [017808f0/X] cli_exec_show_ipsec_mgrs_cb()
    Class: MEDIUM
    Flavour: BLOCKING REMOTE VECTOR 
    TCP: connct=320 elapsed=120074ms code=TIMEOUT_CONNECTING_HS (Timeout while handshaking)
    Nameservice: valid=360 age=5 card=11 cpu=0 pid=5979 debug=0

Conditions:
Unknown
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