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Cisco Bug: CSCvs03036 - Enhance cluster trace output to include more details to the reason why the unit quit.

Last Modified

Apr 15, 2020

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases


Description (partial)

Cluster trace output was unable to explain the reason why the unit quit.

Debugging information from cluster trace did not provide any indications why the unit quit.

Example logs from defect CSCvm33545:

ssp_ntpd.13362 [Thu Oct 17 18:00:29 UTC 2019] [@878]: INFO: detected sysclock-hwclock drift, sync hwclock
select() to /dev/rtc to wait for clock tick timed out...synchronization failed 
ssp_ntpd.13362 [Thu Oct 17 18:01:20 UTC 2019] [@878]: INFO: detected sysclock-hwclock drift, sync hwclock
Time read from Hardware Clock: 2019/12/03 18:01:27 <<< Hardware clock shows December, it's October
Setting Hardware Clock to 18:01:21 = 1571335281 seconds since 1969
Clock drifted -0.7 seconds in the past 42 seconds in spite of a drift factor of -86399.090554 seconds/day.

FTD Cluster trace log
++++++ Oct 13 Outage: +++++++++ path of the files -----
results-10-15-2019--211118/dir-archives/mnt-disk0-log/cluster_trace.log <------------------------------
Oct 13 12:49:17.979 [DBUG]Send CCP message to all: CCP_MSG_CLOCK_SYNC_NTFY
Oct 13 12:49:18.049 [DBUG]Making an RPC call, Cluster SVM Client to unit-1-1(0) with parameter 0x0000000000000000
<end of file> results-10-15-2019--211118.tar.gz - dir-archives/mnt-disk0-log/cluster_trace.log.1
<clock jump> 
<start of file> results-10-15-2019--211118.tar.gz - dir-archives/mnt-disk0-log/cluster_trace.log
Oct 14 19:42:54.849 [INFO]diskstatus application status is changed from up to down
Oct 14 19:42:54.849 [DBUG]Send CCP message to all: CCP_MSG_APP_STATE
Oct 14 19:42:54.849 [DBUG]Receive CCP message: CCP_MSG_APP_STATE
Oct 14 19:42:54.849 [INFO]Peer unit unit-1-1(0) reported its diskstatus application status is up
Oct 14 19:42:54.849 [DBUG]Send event (DISABLE, INTERNAL-EVENT, permanent, Master has application down that slave has up) to FSM. Current state MASTER
Oct 14 19:42:54.849 [CRIT]Master unit unit-2-1 is quitting due to diskstatus Application health check failure, and master's application state is down
Oct 14 19:42:54.849 [INFO]State machine changed from state MASTER to DISABLED
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