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Cisco Bug: CSCvs02227 - CUCM Core dump found after ccm service crashed

Last Modified

Dec 12, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

CUCM generated a core dump after ccm service crashed and restored itself after 8 seconds, getting the following backtrace signature:

 backtrace - CUCM
 #0  0xf76f4430 in __kernel_vsyscall ()
#1  0xf68e1871 in raise () from /lib/
#2  0xf68e314a in abort () from /lib/
#3  0xf6b03fe7 in __gnu_cxx::__verbose_terminate_handler() () from /usr/local/cm/lib/
#4  0xf6b01e46 in __cxxabiv1::__terminate(void (*)()) () from /usr/local/cm/lib/
#5  0xf6b01e83 in std::terminate() () from /usr/local/cm/lib/
#6  0xf6b02a76 in __cxa_pure_virtual () from /usr/local/cm/lib/
#7  0x086072e3 in CellProxyCdpc::awaitDaRes_DaRes (this=0xa343deb0, s=...) at ProcessCellProxyCdpc.cpp:912
#8  0x09e4da1f in SdlProcessBase::inputSignal (this=0xa343deb0, rSignal=0xa0fee1d0, traceType=SdlSystemLog::SignalRouterThread, highPriority=0, normalPriority=3, lowPriority=2, veryLowPriority=0, lazyPriority=0, dbUpdatePriority=0) at SdlProcessBase.cpp:406
#9  0x09e52216 in SdlRouter::callProcess (this=0xd9b1b08, _sdlSignal=0xa0fee1d0, _deleteSignal=@0xed4722ff, _traceType=SdlSystemLog::SignalRouterThread, _hp=0, _np=3, _lp=2, _vlp=0, _lzp=0, _dbp=0) at SdlRouter.cpp:257
#10 0x09e524c0 in SdlRouter::scheduler (this=0xd9b1b08) at SdlRouter.cpp:164
#11 0x09e529bf in SdlRouter::schedulerInit (sdlRouter=0xd9b1b08) at SdlRouter.cpp:107
#12 0xf6898b39 in start_thread () from /lib/
#13 0xf6999c2e in clone () from /lib/

CCM service crashed and restored itself after 8 seconds approximately. No further impact was reported nor seen in the logs.
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