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Cisco Bug: CSCvs01026 - Unable to open Secure Doc when the email address contains ( ' ) special character

Last Modified

Jan 18, 2020

Products (1)

  • Cisco Registered Envelope Service

Known Affected Releases

5.4.1(master)

Description (partial)

Symptom:
The CRES user will see an "Incorrect email format" error when attempting to open a CRES envelope

Conditions:
The CRES user has an apostrophe character in their email: IE John.O'Ryan@sample.com
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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