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Cisco Bug: CSCvr95902 - Incoorect value in the sumaary of the precision queue real time reports for Loggedon Agents.

Last Modified

Mar 04, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
summary count will mislead the loggedon agents count.

Conditions:
when 1 agent is part of more than 1 PQ.
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