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Cisco Bug: CSCvr95541 - NP Lockup issue is seen in MOD 400 THK, this issue is while adding the Policy to ICL Interface

Last Modified

Jan 28, 2020

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases

7.0.2.BASE

Description (partial)

Symptom:
ISSUE SEEN :  NP Lockup issue is seen in MOD 400 THK Line card. This issue is seen while adding the Policy to ICL Interface.

Build :   7.0.2.14I

Show logging is overwritten hence could not find the time stamp of lockup 

LC  :   0/1/CPU0 ? MOD 400

xr-vm_node0_1_CPU0:/misc/scratch/np]$ls -lrt
total 2688
-rw-r--r--. 1 root root     984 Aug 31 04:40 npdbg_init_log_0_1_CPU0.txt
-rw-r--r--. 1 root root 1015224 Nov  2 17:34 first_NPdatalog_0_1_CPU0_np1_diags__20191102-173443.txt.gz
-rw-r--r--. 1 root root 1414276 Nov  2 18:58 first_NPdatalog_0_1_CPU0_np0_diags__20191102-185814.txt.gz
-rw-r--r--. 1 root root   22656 Nov  2 22:24 prm_server_0_1_CPU0_1.txt
-rw-r--r--. 1 root root   22656 Nov  2 23:01 prm_server_0_1_CPU0_2.txt
-rw-r--r--. 1 root root   22747 Nov  2 23:44 prm_server_0_1_CPU0_3.txt
-rw-r--r--. 1 root root   22656 Nov  3 01:31 prm_server_0_1_CPU0_4.txt
-rw-r--r--. 1 root root   22656 Nov  3 02:26 prm_server_0_1_CPU0_5.txt
-rw-r--r--. 1 root root   22656 Nov  3 02:45 prm_server_0_1_CPU0_0.txt
-rw-r--r--. 1 root root  160053 Nov  3 02:45 NPdrvlog_0_1_CPU0.txt



SHOW TECH NP,  PRM TRACE AND NP DATA LOG
*****************************************

Log PATH :  /auto/tftp-viking-blr/balagven/702/Np_lockup_mod400

Please refer the enclosure for the attachment.

Conditions:
ISSUE SEEN :  NP Lockup issue is seen in MOD 400 THK Line card. This issue is seen while adding the Policy to ICL Interface.

Build :   7.0.2.14I

Show logging is overwritten hence could not find the time stamp of lockup 

LC  :   0/1/CPU0 ? MOD 400

xr-vm_node0_1_CPU0:/misc/scratch/np]$ls -lrt
total 2688
-rw-r--r--. 1 root root     984 Aug 31 04:40 npdbg_init_log_0_1_CPU0.txt
-rw-r--r--. 1 root root 1015224 Nov  2 17:34 first_NPdatalog_0_1_CPU0_np1_diags__20191102-173443.txt.gz
-rw-r--r--. 1 root root 1414276 Nov  2 18:58 first_NPdatalog_0_1_CPU0_np0_diags__20191102-185814.txt.gz
-rw-r--r--. 1 root root   22656 Nov  2 22:24 prm_server_0_1_CPU0_1.txt
-rw-r--r--. 1 root root   22656 Nov  2 23:01 prm_server_0_1_CPU0_2.txt
-rw-r--r--. 1 root root   22747 Nov  2 23:44 prm_server_0_1_CPU0_3.txt
-rw-r--r--. 1 root root   22656 Nov  3 01:31 prm_server_0_1_CPU0_4.txt
-rw-r--r--. 1 root root   22656 Nov  3 02:26 prm_server_0_1_CPU0_5.txt
-rw-r--r--. 1 root root   22656 Nov  3 02:45 prm_server_0_1_CPU0_0.txt
-rw-r--r--. 1 root root  160053 Nov  3 02:45 NPdrvlog_0_1_CPU0.txt



SHOW TECH NP,  PRM TRACE AND NP DATA LOG
*****************************************

Log PATH :  /auto/tftp-viking-blr/balagven/702/Np_lockup_mod400

Please refer the enclosure for the attachment.
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