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Cisco Bug: CSCvr95527 - MPA shutdown automatically even if ejector screws are closed within 10 seconds

Last Modified

Aug 26, 2020

Products (12)

  • Cisco Network Convergence System 5500 Series
  • Cisco Network Convergence System 5504
  • Cisco Network Convergence System 55A2-MOD-HD-S
  • Cisco Network Convergence System 5502-SE
  • Cisco Network Convergence System 5516
  • Cisco Network Convergence System 5502
  • Cisco Network Convergence System 55A1-24H
  • Cisco Network Convergence System 55A2-MOD-S
  • Cisco Network Convergence System 55A2-MOD-SE-S
  • Cisco Network Convergence System 5501-SE
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Known Affected Releases

7.0.1.BASE

Description (partial)

Symptom:
Aftere MPA insertion, automatic shutdown is kicked for MPA even if both ejector screw was closed within 10 seconds.

---
RP/0/RP0/CPU0:NCS5500#
LC/0/1/CPU0:Oct  3 21:31:32.029 JST: mpa_mgr[263]: %PLATFORM-MPA_MGR-5-OIR_INSERTED : MPA:2 inserted
LC/0/1/CPU0:Oct  3 21:31:56.159 JST: mpa_mgr[263]: %PLATFORM-MPA_MGR-6-MPA_READY : MPA:2 inserted and READY to use
LC/0/1/CPU0:Oct  3 21:31:56.159 JST: mpa_mgr[263]: %PLATFORM-MPA_MGR-4-MPA_EJECTOR_OPEN : To avoid shutdown of MPA:2 in 10 seconds please close both ejector screws of the MPA
- snip -
LC/0/1/CPU0:Oct  3 21:32:11.160 JST: mpa_mgr[263]: %PLATFORM-MPA_MGR-4-MPA_EJECTOR_OPEN_SHUTDOWN : Ejector screws open for more than 10 seconds, shutting down MPA card 0/1/2

Conditions:
MPA/MOD LC on NCS5500 with XR 7.0.1
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