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Cisco Bug: CSCvr95429 - Shortcut key description need to chnage as per the functionality

Last Modified

Nov 08, 2019

Products (1)

  • Cisco Finesse

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
SHotcut key for NOT Ready option is confusing user this need to be updated correctly.

Conditions:
when we try to make agent ready we will use Control + Alt + R = it works

If there is more option apart from not ready if we use not ready shortcut it will give drop down so we should change the shortcut descriptions accordingly
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