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Cisco Bug: CSCvr94416 - CMS Add-Participant: Endpoint gets in funny state if no conference info sent for participant

Last Modified

Jun 26, 2020

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

unspecified

Description (partial)

Symptom:
When using XCCP to Add a Participant to a CMS conference, if the endpoint does not receive a conference info with a connected or deleted state for a participant, it will get into a state where you cannot add any additional participants and will receive an error that the previous addition is still pending.  For instance, in cases where the entity changes prior to the conference info being received where outgoing request: entity="1234" and the received conference-info: entity="1234@domain.com".

Conditions:
When using XCCP to Add a Participant to a CMS conference, if the endpoint does not receive a conference info with a connected or deleted state for a participant, it will get into a state where you cannot add any additional participants and will receive an error that the previous addition is still pending.
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