Guest

Preview Tool

Cisco Bug: CSCvr92329 - Report generation fails on account of absence of specific font libraries on machine

Last Modified

Nov 27, 2019

Products (1)

  • Cisco Enterprise Chat and Email

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
Report generation fails indicating a specific font is not available for Jasper to print the reports.

Conditions:
1. Run specific reports expecting specific font families like Segoe UI, Helvetica, Arial, etc.
2. Observe the failure during the generation of the report.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.