Guest

Preview Tool

Cisco Bug: CSCvp48213 - CSR1000v loses ssh/telnet connectivity on AWS and is unable to ping Elastic IP

Last Modified

Dec 01, 2019

Products (155)

  • Cisco Cloud Services Router 1000V Series
  • Cisco Catalyst 9300-48U-A Switch
  • Cisco Catalyst 9300-48UXM-A Switch
  • Cisco Catalyst 3650-24PD-E Switch
  • Cisco Catalyst 3850-24P-L Switch
  • Cisco NCS 4202
  • Cisco Catalyst 3850-48XS-E Switch
  • Cisco Catalyst 3850-16XS-S Switch
  • Cisco Catalyst 3650-48FQM-L Switch
  • Cisco Catalyst 3850-48XS-F-S Switch
View all products in Bug Search Tool Login Required

Known Affected Releases

Everest-16.6.1 cedge-16.9.2

Description (partial)

Symptom:
Could not ssh/telnet into router. Pinging the Elastic ip address of CSR from local machine would not work.

PING 35.156.116.179 (35.156.116.179): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1

IP address get unassigned on Interface after expiring dhcp renewal lease and interface flaps.

CSR-ip-10-1-0-10#sh ip int brief
Interface              IP-Address      OK? Method Status                Protocol
GigabitEthernet1       unassigned  <<<<<<<<<    YES DHCP   up                    up
GigabitEthernet2       10.1.1.10       YES NVRAM  up                    up

Conditions:
CSR1000v on AWS using t2.medium
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.