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Cisco Bug: CSCvn48234 - Cat9800 Client unable to authenticate due to VLAN failure when using VLAN name in the Policy Profile

Last Modified

Jun 15, 2021

Products (1)

  • Cisco Wireless LAN Controller Software

Known Affected Releases

16.10.1 16.12.4a Gibraltar-16.10.1

Description (partial)

Symptom:
Cat9800 WLC. The clients can't connect to a Flex WLAN and or SSID will not broadcast.

show logging displays: 

Nov 29 21:31:41.269: %SESSION_MGR-5-FAIL: Chassis 1 R0/0: wncd: Authorization failed or unapplied for client (xxxx.xxxx.xxxx) on Interface capwap_90000004 AuditSessionID 00000000000000196154D1F7. Failure Reason: VLAN Failure. Failed attribute name VLAN2673.

Conditions:
Site TAG has Local Site disabled. 

The VLAN that you want to assign to the client exists in the WLC and at the AP, but the name is different. 

For example:

At the WLC:

vlan 2673
  name VLAN2673

At the Flex Profile you add the VLAN 2673 using the name "Corporate"
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