Cisco Bug: CSCvj17609 - synchronization failed (Cannot open file) entries in action queue when file is empty
Jun 15, 2018
- Cisco Firepower Management Center
Known Affected Releases
Symptom: On the Firepower Management Center, new tasks do not start. On Sensors, Action Queue logs have the following: ActionQueueScrape.pl: Task failure (286a55d0-460d-11e8-95e4-7578dfe81861) Security Intelligence synchronization from firepower.cisco.com : Security Intelligence synchronization failed (Cannot open file /var/sf/sifile_download/peers/SYNC_0e4271d8-460d-11e8-bebe-6ca5dfe81861/IPRVersion.dat) Conditions: Using Security Intelligence and/or Threat Intelligence Director feeds in applied policies. If the Firepower Management Center has a lot of devices registered to it, this issue will cause the task queue to fill up quickly and get behind in processing tasks.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases