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Cisco Bug: CSCvj16077 - Trace files cannot be downloaded

Last Modified

May 23, 2018

Products (1)

  • Cisco Digital Content Manager (DCM) Software

Known Affected Releases

all_versions

Description (partial)

Symptom:
Traces download fails with error message "generateTracesFile: generating the logs file failed" and the .tgz file is not downloaded.

Conditions:
None.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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