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Cisco Bug: CSCvj13471 - Help page displays 404 Error message on OS administration screen

Last Modified

Sep 04, 2018

Products (1)

  • Cisco Unity Connection

Known Affected Releases

11.5(1.1460)

Description (partial)

Symptom:
Corrupted Screen is displayed with following procedures on Cisco Unified Administration

[Procedures]
1. Type IP Address for Cisco Unity Connection< Select Cisco Unity Connection
2. Select OS Administration on Navigation Tab.< Enter Username and Password
-----So far every page is displayed fine----
3. Select Contents on Help Tab.
4. Then Another window is opened and the exact same message as the customer found popped out on the screen says :HTTP Status 404 - /Help/en_US/platform/11xcucosag010.html.

Also corrupted message like below is found.
function print() { [native code] }function print() { [native code] }

Conditions:
[Environment]
Product :Unity Connection
Version :11.5.1.14900-11
Locale  :Any
Browser : Both Fire Fox and Chrome
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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