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Cisco Bug: CSCvj13205 - CISCO SON- ENM commander crashes on Error in Login

Last Modified

Aug 28, 2018

Products (1)

  • Cisco Mobility Services Engine

Known Affected Releases


Description (partial)

STEXAS market in SC cluster noticed many actions being restored due to action failed.

After checking the logs we found that the main reason is SON commander is having hard time to access ENM server due to HttpRestLoginError

2018-03-26 15:44:12,426 [20960:son.utils.connections.http_rest_api:146:login_hacky:WARNING] Error in login list index out of range
2018-03-26 15:44:12,426 [20960:son.utils.connections.http_rest_api:43:__init__:ERROR] Can't login to
2018-03-26 15:44:12,427 [20960:EricssonLteEnmOssCommander:166:execute_oss_changes:ERROR] Connection error - will retry
Traceback (most recent call last):
  File "/tmp/tmp8DWLpC/bdist.linux-x86_64/egg/son/infra/oss/ericsson/", line 164, in execute_oss_changes
  File "/tmp/tmp8DWLpC/bdist.linux-x86_64/egg/son/infra/oss/ericsson/", line 182, in _execute
  File "/intucell/172.0.0/local/lib/python2.7/site-packages/son.platform-172.0.0-py2.7.egg/son/utils/connections/", line 295, in upload_import_file
  File "/intucell/172.0.0/local/lib/python2.7/site-packages/son.platform-172.0.0-py2.7.egg/son/utils/connections/", line 147, in login_hacky
    raise HttpRestLoginError("Can't login to {}".format(self.ip))
HttpRestLoginError: Can't login to
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