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Cisco Bug: CSCvj11992 - [SMA] Link for "Show Details" on a Tracking Search Result yields "Error code 414: URI is too long"

Last Modified

Jun 19, 2018

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

11.0.0-115 11.0.0-128 11.5.0-075

Description (partial)

Symptom:
On the SMA, when clicking on "Show Details" of a Message Tracking Search Result, if the URL/URI is too long, the SMA will show the below error and not provide the tracking details desired.

Error Response
Error code 414: URI is too long.: Request-URI Too Long.

Conditions:
SMA configured with Centralized Email Tracking and attempting to view a message containing many tracking items such as numerous log entries for DCIDs and/or MIDs
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