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Cisco Bug: CSCvj09568 - System could reload after SPA card failure

Last Modified

May 15, 2018

Products (1)

  • Cisco IOS

Known Affected Releases

16.6.1

Description (partial)

Symptom:
The device could crash after SPA card fails and recovers. This could lead to IPC communication loop when then results in a forced system crash:

%SPA_OIR-6-OFFLINECARD: SPA (UCS-E140S-M2/K9) offline in subslot 1/0
<snip>
%SPA_OIR-6-ONLINECARD: SPA (UCS-E140S-M2/K9) online in subslot 1/0
%LINK-3-UPDOWN: Interface ucse1/0/0, changed state to up
%LINK-3-UPDOWN: Interface ucse1/0/1, changed state to down
%LINEPROTO-5-UPDOWN: Line protocol on Interface ucse1/0/0, changed state to up

<snip>

%IOSXE_INFRA-6-PROCPATH_CLIENT_HOG: IOS shim client 'iosd-spa' has taken 23867 msec (runtime: 0 msec) to process a 'unknown' message
%IOSXE_INFRA-6-PROCPATH_CLIENT_HOG: IOS shim client 'iosd-spa' has taken 28867 msec (runtime: 0 msec) to process a 'unknown' message
%IOSXE_INFRA-6-PROCPATH_CLIENT_HOG: IOS shim client 'iosd-spa' has taken 31098 msec (runtime: 0 msec) to process a 'unknown' message

%Software-forced reload

Conditions:
This issue has been observed after the UCS-E/SPA module on the router reloaded unexpectedly.
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