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Cisco Bug: CSCvj07922 - Large ARF files cannot be decrypted by WebEx

Last Modified

May 31, 2018

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

wss2.7.0

Description (partial)

Symptom:
Recording files greater than 2GB in size will not be processed correctly and cannot be downloaded. This is due to a problem with the processing of audio in a WebEx recording. Only 2GB worth of encrypted audio can be processed. If a user attempts to download a recording the recording will not download or an error may be encountered.

Conditions:
Recording must be encrypted and be larger than 2GB in size.
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Bug Details Include

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  • Status
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